LLED Construction is an established planned and reactive property maintenance service provider to insurance, retail, hospitality, banking, production & manufacturing, commercial office, education, healthcare and housing sectors, covering the North West and North East of England plus the Scottish Borders. Our services are provided twenty-four hours a day, 365 days per year, covering all building fabric, mechanical and electrical requirements.
We are undergoing expansion and are recruiting for an experienced Full Time Helpdesk Administrator to join our team in Carlisle, working Monday to Friday 08.30am – 5pm.
Applicants require excellent IT skills, being competent in Microsoft Office and open to being taught new software packages.
If you are an experienced administrator, who is a team player and can also use your own initiative to work productively unsupervised, then we would like to hear from you.
Ideally, you will have a minimum of 12 months of recent experience working in a similar role, be personable and empathetic to our client’s needs. You will have a confidential manner, excellent communication skills and be able to manage a varied and busy workload.
Working as part of the Administrative/Helpdesk team you will be expected to undertake general office duties in an organised manner, including:
· Data entry on internal and external software
· Receiving and dealing with client queries by email and telephone
· Administering helpdesk queries
· Updating client job tracking portals
· Allocating and administering jobs on our internal real-time management platform
· Finance tasks including processing and allocating invoices and matching & processing supplier invoices
· Preparing payroll submission
· General admin tasks as required
Job Requirements
· Numeracy skills to GCSE standard (or equivalent)
· A confident & professional telephone manner
Valuing People
LLED are part of the Morris & Spottiswood group of companies. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. One of our core values is to ‘Value People’. We are passionate about investing in people and genuinely take care about what we do and how we do it. This ensures that the working environment, staff, suppliers, and the communities we serve always remain at the front-of-mind. Put simply, a diverse and inclusive workforce opens our business up to a much wider talent pool and greater innovation and creativity through teams with different experiences, backgrounds, and education.
