Key Features of our Comprehensive Property Maintenance Services:
- 24/7 response service to all trades work delivered by LLED engineers
- In house Help Desk manned by LLED employees
- Fully automated call handling system for logging, tracking, updating and reporting calls with remote client access facility
- Transparent pre-agreed schedules of rates and cost control procedures
- Job escalation procedures and key performance indicators (KPI's) as per each customer's requirements
- Full documentary backup and electronic invoicing provided as required
- Requests received by phone, email or clients portal
- Creation of planned preventative maintenance programmes to suit clients needs
- Transparent costing on pre agreed maintenance schedules
- Fully automated call handling system for logging, tracking, updating and reporting calls
- Key account management