Key Features of our Comprehensive Property Maintenance Services:

  • 24/7 response service to all trades work delivered by LLED engineers
  • In house Help Desk manned by LLED employees
  • Fully automated call handling system for logging, tracking, updating and reporting calls with remote client access facility
  • Transparent pre-agreed schedules of rates and cost control procedures
  • Job escalation procedures and key performance indicators (KPI's) as per each customer's requirements
  • Full documentary backup and electronic invoicing provided as required
  • Requests received by phone, email or clients portal
  • Creation of planned preventative maintenance programmes to suit clients needs
  • Transparent costing on pre agreed maintenance schedules
  • Fully automated call handling system for logging, tracking, updating and reporting calls
  • Key account management

We offer a full range of services supported by our trusted specialist sub-contractors, many of whom we’ve working with for over 10 years.

CORE TRADES

  • Building
  • Electrical
  • Joinery/carpentry
  • Plastering
  • Plumbing
  • Painting/decorating
  • Roofing
  • Brickwork
  • Flooring

ADDITIONAL TRADES

  • Gas works
  • Jetting/drainage
  • Locksmiths
  • Glazing and boarding
  • Fencing & gates
  • Air conditioning
  • Fabrication
  • Heating/ventilation
  • Ground maintenance
  • Welding
  • Shutters and grilles
  • Graffiti removal

AREAS OF COVERAGE

From our head office in Carlisle to our bases in Darlington, Leeds and Warrington, our key areas of coverage are Northern England and Southern Scotland. We offer a 24-hour, 365 day a year service covering all fabric, mechanical and electrical requirements. We also work across an extended area of the UK delivering small works projects for our clients.

Contacts

Ben Smith
Ben Smith
Director
Matty Giddins
Matty Giddins
Operations Manager - Maintenance
Michelle Davidson
Michelle Davidson
Office Manager
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